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Canada Digital Adoption Program (CDAP)

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Welcome to the Canada Digital Adoption Program facilitated by RIMDC. In an increasingly digital world, businesses must adapt and evolve to meet the changing needs of their customers. This program is designed to help Canadian businesses enhance their digital presence and capabilities, enabling them to thrive in the modern digital economy. With our expert guidance, you’ll be able to leverage digital technologies to improve your business operations, reach a wider audience, and drive growth.

What is the Canada Digital Adoption Program?

As part of the Canada Digital Adoption Program, the Government of Canada has partnered with Kingston Economic Development Corporation to deliver the Grow Your Business Online grant to small businesses across the country. Eligible businesses will receive a micro-grant of up to $2,400 to help with the costs related to adopting e-commerce and supported by a network of e-commerce advisors.

Eligible Small Businesses

  • A for-profit business (including for-profit social enterprises and cooperatives)
  • A registered or incorporated business
  • A consumer-facing business
  • A business that can be accessed by customers or provides in-person services to customers; this can be virtual or in-person
  • Have at least one employee (other than the owner) OR had at least $30,000 in annual revenue in the most recent tax year
  • Recipients must commit to maintaining the digital adoption strategy for six months post-intervention
  • A business will be required to consent to participate in follow-up surveys, having their information shared with the Government of Canada (ISED and Statistics Canada), and having the name of their business published as a recipient of funding. 

Ineligible Small Businesses

  • Corporate chains, franchises, or registered charities
  • Representatives of multi-level marketing companies; and,
  • Brokerage firms, such as real estate agents, investment advisors, insurance agents, etc
  • A business that is engaged in online reselling or drop-shipping reliant on third-party suppliers
  • A wholesale or distribution business and manufacturer (unless you sell directly to consumers)

Start Your Application with RIMDC

    The CDAP Process

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    Initial Consultation

    Our team will meet with you to understand your business needs and digital goals. This will help us tailor the program to your specific requirements.

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    Digital Adoption Plan

    Based on the initial consultation, our team will develop a personalized digital adoption plan. This plan will outline the digital strategies and tools that will be implemented to achieve your digital goals.

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    Our team will begin implementing the digital adoption plan. This may involve setting up your online presence, optimizing your website, setting up social media profiles, and implementing digital tools.

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    Review and Finalization

    We will review the implemented strategies and make any necessary adjustments. Once everything is finalized, your business will be ready to thrive in the digital world.

    subtitle star 1FAQ’s Questions

    Frequently Asked Questions

    CDAP is a Canadian government program that provides funding and support to small and medium-sized enterprises (SMEs) to adopt digital technologies. It aims to help businesses stay competitive by offering access to funding, expertise, and work opportunities for young Canadians.

    Examples are those that show a direct tie to the implementation of e-commerce solutions or the cost for improving an existing e-commerce plan, which include :

    • To develop a new e-commerce website or add functionality to their  existing site (e.g. online reservation/booking tools, online ordering systems, electronic payments)
          *cannot build a new website that is not e-commerce related
    • To install an e-commerce platform (including subscription fees/costs)
    • To hire a consultant to develop digital marketing for their e-commerce store
    • To use website search optimization and social media advertising
       *The micro-grant cannot be used solely for website search optimization or social media advertising; such uses must be tied to an overall e-commerce implementation plan and not a standalone item. i.e. Implementing an online booking system or loyalty program and promoting the new tool would be acceptable.
    • To track and manage inventory and sales, market to customers, offer discounts, maintain a loyalty program, or increase cyber security using e-commerce software.
    • To pay up to 20% of the total cost of hardware and software

    The CDAP will invest $1.4 billion over four years, starting in 2021.

    It's a stream specifically for businesses that haven’t yet benefited from eCommerce opportunities. Support includes microgrants of around $2400 to help with digital adoption costs, covering activities like website development, SEO, social media advertising, and eCommerce platform fees.

    Eligible businesses should be for-profit, registered or incorporated, consumer-facing, accessible in person, have at least one employee, commit to a digital adoption strategy for at least six months post-program, and participate in follow-up surveys.

    This stream allows SMEs to use government funding to strategically adopt new technologies. It offers grants of up to $15,000 to cover 90% of the cost of developing a digital plan, interest-free loans of up to $100,000 for plan implementation, and wage subsidies of $7,300 to hire Canadian youth for short-term digital/online tasks.

    Businesses can seek assistance from CDAP Digital Advisors, like RIMDC Digital Marketing, to choose the best stream and identify beneficial digital technologies.