Refund and Returns Policy

RIMDC Refund Policy

Effective Date: January 1, 2023

1. General Policy:

At RIMDC, we are committed to ensuring our clients’ satisfaction with our services. While we strive to provide the best solutions, we understand that there may be instances where our services might not meet your expectations. This refund policy outlines the conditions under which refunds will be provided.

2. Service Cancellation:

If you wish to cancel a service you’ve purchased, please notify us within 14 days of purchase. Cancellations made within this period will be eligible for a full refund.

3. Refund Eligibility:

• Refunds will be considered for services that have not been delivered or initiated.
• If a project has been started and you choose to terminate the agreement, a partial refund may be provided based on the work completed.
• No refunds will be issued for services that have been completed and delivered.

4. Non-Refundable Services:

Certain services, such as domain registrations, third-party integrations, or specialized software purchases made on behalf of the client, are non-refundable.

5. Processing Refunds:

Refunds will be processed to the original payment method used during the purchase. Please allow [e.g., 7-10] business days for the refund to reflect in your account.

6. Changes to the Refund Policy:

RIMDC reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting, and clients are encouraged to review our refund policy periodically.

7. Contact Us:

If you have any questions or concerns regarding our refund policy, please contact our support team at support@rimdc.com