01
Call
(613) 530-5447 · Monday through Friday, 9:00 AM to 5:00 PM Eastern. Leave a voicemail and we will return it within one business day.
Direct Contact
Choose the Easiest Way to Reach Us
Use the form for project context, call when a conversation is easier, or email when you already have supporting material to share.
Choose the channel that carries the context best. Every route reaches the same Kingston-based team and follows the same one-business-day response standard.
02
[email protected] · Helpful for sending a brief, current website, technical notes, or other context before a call.
03
Service Area
Based in Kingston, Ontario and working with businesses across Canada through a digital-first collaboration process.
Before You Reach Out
Straight Answers Before the First Call
What to prepare, what the consultation covers, and how the next step is decided.
Question 1 of 5
Is the first consultation really free?
Yes. The initial conversation is complimentary and there is no obligation to proceed. Its purpose is to understand the problem, clarify fit, and identify a sensible next step—not to pressure you into approving work on the call.
Yes. The initial conversation is complimentary and there is no obligation to proceed. Its purpose is to understand the problem, clarify fit, and identify a sensible next step—not to pressure you into approving work on the call.
No. A useful starting point is the goal, the current challenge, what you have already tried, any important deadline, and a realistic budget range if you have one. We can help turn that context into a clearer scope.
We will say so directly. When possible, we will explain the kind of specialist, internal capability, or earlier step that would better match the situation. A poor-fit engagement wastes time on both sides.
Start timing depends on scope, required discovery, and current delivery capacity. Any proposed start date, dependencies, and milestones will be confirmed in the written scope before you approve the engagement.
Yes. RIMDC is based in Kingston, Ontario and uses a digital-first workflow to work with businesses elsewhere in Canada. We will confirm any location-specific requirements during the first conversation.